The buyers guarantee Integri-T

You want to buy a property without worrying about the consequences of latent (hidden) defects?

Integri-T guarantee, buy with complete confidence

Buyer coverage

In the event of a claim for a latent defect, buyers are fully covered by the guarantee, up to a maximum of $40,000 for a period of 3 years following the deed of purchase.

Coverage examples:

  • Roof, attic, insulation
  • Building envelope
  • Foundation, wall
  • Interior and exterior finishes, sub-floor
  • Doors and windows
  • Electricity, plumbing, heating, ventilation
  • Water seepage, mould, premature wear and tear of materials
  • Heat pump

You can consult the guarantee document for details and exclusions by contacting customer service.

Warranty Details

The information presented on our website is provided solely as an overview of the Integri-T guarantee. For the exact terms and full conditions, please refer to the actual wording of the guarantee through customer service.

Why choose Integri-T?

  • To benefit from financial security in the event of a claim for a latent defect.

  • To avoid court proceedings and save legal fees and associated court costs.

  • To get peace of mind in buying a property.


  • Single-family properties

  • 2-5-unit plexes

  • Condos - Private portions only


  • Residential buildings less than 5 years old

  • Commercial buildings

  • Mortgage foreclosures (repossessions)

  • Buildings on sale without a legal warranty

The program advantages

  1. Inspection

    An inspector carries out a pre-purchase inspection in order to qualify the building.

  2. Conciliation

    A fast, free conciliation service is offered to you in case of a claim for a latent defect.

  3. Guarantee

    The building is guaranteed against latent defects for 3 years, up to a maximum of $40,000.

  4. Security

    The guarantee is issued by a reputable organization and gives the buyer peace of mind in the event of a latent defect.

Frequently Asked Questions

For any questions regarding the Integri-T plan, you can write to or call


The Integri-T guarantee plan is offered to buyers at minimal cost.

A payment of a basic amount of $825 is payable when the guarantee certificate is issued, upon acceptance of the inspection.

The amount may be higher, depending on the selling price and the type of building. Contact your broker or Customer Service for the rate structure. Please note that rates are subject to change without notice.

To file a claim, the buyer must immediately call 1-800-956-7526 or send an email to Your claim will then be processed.

Upon receiving your claim, we will examine your file and a consultant will contact you as promptly as possible.

Once your file is opened, a conciliator is appointed—a member of the Ordre des technologues professionnels du Québec.

The conciliator has the responsibility of hearing the submissions of each party and conducting any investigations or inspections that he/she considers necessary to determine the admissibility of the claim and the nature of the work to be carried out. To do so, full access to the building must be granted to this conciliator.

RE/MAX Québec s’est associé à l’Association de la construction du Québec (ACQ) pour offrir le programme de garantie Intégri-T. Sa division, ACQ Résidentiel, administre des plans de garantie depuis plus de 25 ans.

L’ACQ Résidentiel est spécialisée dans le contrôle de qualité des bâtiments, la gestion des risques et la conciliation.

Integri-T, the key to solving hidden defects.