COVID-19 Notice and measures implemented by RE/MAX Quebec LEARN MORE

Updated : September 25, 2020

Our Clients’ Health and Safety—Our Priority!

September 25, 2020

Dear Clients,

With an established protocol and proven contamination prevention procedures in place since last spring, brokers are providing a safe environment for their clients. Both in their client relations—through the increased use of technological tools—and during property visits—through a number of health measures, they make a point of cutting down on the risk of coronavirus transmission. Specifically, they make sure that the 2-metre distance is maintained, that masks are worn at all times, that visits are prepared in advance by opening doors and lights ahead of time, that hands are washed and that surfaces are disinfected following a visit. In short, everything is done to ensure their clients' health.

Don't hesitate to contact your RE/MAX broker for any questions about the transaction process during the coronavirus pandemic. Your broker will be very pleased to answer your questions!

RE/MAX Québec Management

Resumption of real estate activity, in complete safety!

May 25, 2020

Dear clients,

Since May 11, real estate brokers have been able to resume property visits in order to continue supporting their clients in the search for their future home. True to our values of humanity and solidarity, our brokers are at their clients’ service day after day with the utmost respect for government directives, namely social distancing and hygiene measures. Great news, the resumption of real estate activity is going well!

Thanks to an established protocol, brokers offer a safe environment both in their customer relationships thanks to the increased use of technological tools and during property visits with measures to prevent contamination - they ensure compliance with the 2-meter distance, see to the preparation of the visits by having doors and lights opened beforehand, wash their hands and disinfect surfaces following a visit. Everything is done to ensure the health of our clients.

Do not hesitate to contact your RE/MAX broker for any questions on the transaction process during coronavirus. They will be happy to answer your questions!

#çavabienaller #onsoccupedevous #tousensemble #noussommeslapourvous

RE/MAX Québec management

Full resumption of real estate brokerage as of May 11

May 8, 2020

Dear clients,

We are very pleased to announce the complete resumption of real estate brokerage activities as of Monday, May 11, as authorized by the government in the May 7 ministerial decree.

All brokers will therefore be able to support their buying and selling clients in their real estate project, regardless of their situation.

Real estate brokers will of course respect the sanitary measures issued by the Quebec government, including social distancing and hand washing.

RE/MAX, wholeheartedly with you
True to our values of solidarity and compassion, the RE/MAX network will offer its clients the support they need to finalize their transaction with the utmost respect for the safety and health of all. Thus, the rules established by Public Health in partnership with the OACIQ will be strictly adhered to and we will continue to prioritize, as much as possible, the use of technology and social distancing. Visits can take place, but the hygiene rules must be scrupulously respected by all in order to avoid contamination.

All clients will be respected in their needs and their ease in continuing to market their property during this exceptional period.

Do not hesitate to contact your RE/MAX broker with any questions concerning your transaction. He or she will be happy to answer you!

#çavabienaller #onsoccupedevous #tousensemble #noussommeslapourvous

RE/MAX Québec management

Resumption of real estate brokerage activities for transactions deemed priority

April 22nd, 2020

Dear clients,

As of April 20th the Quebec government authorized the resumption of priority real estate transactions, that is to say, those already in progress and whose possession date is scheduled for July 31st, 2020 at the latest or with the intent to relocate by July 31st, 2020.

New listings are authorised but strictly virtually for the time being.

The Organisme d’autorégulation du courtage immobilier du Québec (OACIQ) therefore informed “all Quebec real estate brokers of the hygiene measures to be taken and the rules to be respected in order to carry out the real estate transactions which must be accomplished by July 31st, 2020.”

“This measure also includes pre-purchase inspections, as well as the services of land surveyors and chartered appraisers during this same period.”

For any questions on the rules in force, consult the guide for the public by clicking here.

RE/MAX, wholeheartedly with you
True to our values of solidarity and compassion, the RE/MAX network will offer its clients the support they need to finalize their transaction with the utmost respect for the safety and health of all. Thus, the rules established by Public Health in partnership with the OACIQ will be followed strictly and we will continue to prioritize, as much as possible, the use of technology and social distancing. Visits can take place on an exceptional basis, but all must scrupulously respect the hygiene rules in order to avoid contamination.

Any client who considers that their transaction is not a priority can inform their broker. All will be respected according to their needs and their comfort in continuing to market their property.

#çavabienaller #onsoccupedevous #tousensemble #noussommeslapourvous

Extension of business closures until May 4th

April 7, 2020

Dear clients,

Following the Quebec Government’s announcement to extend the confinement period for public health reasons, the province's RE/MAX agencies will remain closed until May 4th.

Having the health and safety of everyone at heart, RE/MAX brokers comply with government directives and continue to support their clients remotely. During this period of self-isolation, we are here for you and will continue to be here for you.

Questions? Contact your RE/MAX broker!
You have doubts or questions about the selling or buying process during the COVID-19 situation? Contact your RE/MAX broker! He or she will be happy to answer all your questions by phone or email. As real estate experts, they can direct you to the best solutions available to you.

Technological tools to carry out transactions
RE/MAX brokers have a series of tools at their disposal to allow transactions to take place despite social distancing. Whether it be through electronic signatures, electronic document management, videoconferencing or virtual tours, brokers can help their clients wishing to continue their efforts to sell or buy a property.

Our 4000 brokers are with you wholeheartedly!

Thank you to everyone who is making a difference,

The RE/MAX family

Coronavirus pandemic: RE/MAX Québec supports agents in its network

Laval, Québec, March 27, 2020 // The real estate brokerage sector is deeply impacted by the coronavirus pandemic. Québec’s largest real estate broker network, RE/MAX Québec rigorously implemented governmental guidances, closing its offices and scaling down its operations as a way to contribute to the collective effort.

To support its network’s 4,107 agents during this slowdown in business, RE/MAX Québec has decided to suspend royalty fee payment for April.

“We wanted to provide tangible support and some relief to all of our team members, who work hard to offer clients exceptional service and expertise. Although these are difficult circumstances, our agents remain available to serve their clients, many of whom have sold their property and must find new housing,” said Pierre Titley, President of RE/MAX Québec.

RE/MAX Québec encourages the public to follow government guidelines and keep house hunting by visiting its website.

Technological tools make it possible for agents to continue to perform tasks, such as real estate transactions, without meeting clients in person.

About RE/MAX Québec
With over 4,107 agents across 146 offices, RE/MAX puts Québec’s biggest sales force at your disposal. RE/MAX agents represent 19% of Québec’s real estate agent pool and account for 42% of the total market share. There are over 120,000 RE/MAX agents in nearly 100 countries worldwide. For 33 years, RE/MAX has been supporting Opération Enfant Soleil, a non-profit organization that raises funds to help sick children across the province. Since 1988, RE/MAX has raised over $25 million to support the development of high-quality pediatric care for all children in Québec.

Visit RE/MAX Québec for more information.

March 23, 2020

Dear customers,

RE/MAX Québec business offices will close their offices until April 13, 2020, following Premier Legault's government announcement to close non-essential businesses and companies.

RE/MAX Québec invites you to continue your real estate procedures by visiting our website.

Do not hesitate to contact your RE/MAX broker! They are there to help you and answer your questions, even from a distance!

RE/MAX Quebec

March 18, 2020

Dear customers,

As a result of the current situation concerning COVID-19, RE/MAX Québec is requesting clients and brokers to postpone open houses. We would like to reassure our clients, brokers, partners and employees that we are closely monitoring the situation, and we are taking every measure possible to ensure the health and safety of all.

Consequently, we are temporarily removing the open house section of our website.

Thank you for your understanding!

RE/MAX Quebec

March 17, 2020

Dear customers,

While we must all respond to the growing threat posed by the spread of COVID-19, the RE/MAX network is taking the situation very seriously and will adapt its actions based on government recommendations. In particular, we have set up a special management unit that meets every day to make the best decisions in your common interest.

Priority: Your Needs and Safety!
We would like to inform you of the measures we have implemented to meet the needs of each of you while ensuring your health and safety as well as those of brokers.

First of all, we wish to inform you that our agencies offer STRICT minimum limited access only in order to contribute to the social and moral effort to limit the spread of the virus. Rest assured that our brokers will continue to work as efficiently as possible, taking into consideration the constraints associated with this exceptional situation. We already have the necessary infrastructure, work tools and technology to work effectively, such as videoconferencing, electronic signature, email and electronic document management to support you in your transaction based on your concerns. Contact your broker before visiting any agency.

Preventive Measures and Action Plan
The issue of property visits and customer meetings is the subject of particular attention within our network. RE/MAX has taken all necessary steps to limit meetings and visits only to those that are essential, as strongly recommended by the government.

In the event that a meeting needs to take place, we have provided our brokers with a series of safety instructions to implement:
  • Our brokers will adopt strict health rules in accordance with those recommended by the authorities (avoid handshakes, keep a minimum distance of two meters, do not touch any objects during a visit, clean door handles before and after, etc.)
  • Limit meetings to the minimum number of people
  • And, of course, all present must respond negatively to the following two questions:
    • Have you travelled outside of Canada in the past two weeks?
    • Have you or have you had flu-related symptoms (fever, cough, difficulty breathing) in the past two weeks, or have you been in contact with someone with or experiencing these symptoms?

In closing, given the importance of this situation in Quebec, we reiterate that we take this unprecedented situation very seriously. All recommended actions are taken to prevent further spread of the virus.

Everyone’s safety is our priority. Together, let’s take care of all of us.

Don’t hesitate to contact your broker, they are there for you!!


RE/MAX Quebec