COVID-19 Notice and measures implemented by RE/MAX Quebec (Updated April 7, 2020) LEARN MORE

IMPORTANT COVID-19
Updated : April 7, 2020

Extension of business closures until May 4th


April 7, 2020

Dear clients,

Following the Quebec Government’s announcement to extend the confinement period for public health reasons, the province's RE/MAX agencies will remain closed until May 4th.

Having the health and safety of everyone at heart, RE/MAX brokers comply with government directives and continue to support their clients remotely. During this period of self-isolation, we are here for you and will continue to be here for you.

Questions? Contact your RE/MAX broker!
You have doubts or questions about the selling or buying process during the COVID-19 situation? Contact your RE/MAX broker! He or she will be happy to answer all your questions by phone or email. As real estate experts, they can direct you to the best solutions available to you.

Technological tools to carry out transactions
RE/MAX brokers have a series of tools at their disposal to allow transactions to take place despite social distancing. Whether it be through electronic signatures, electronic document management, videoconferencing or virtual tours, brokers can help their clients wishing to continue their efforts to sell or buy a property.

Our 4000 brokers are with you wholeheartedly!

Thank you to everyone who is making a difference,

The RE/MAX family



Coronavirus pandemic: RE/MAX Québec supports agents in its network


Laval, Québec, March 27, 2020 // The real estate brokerage sector is deeply impacted by the coronavirus pandemic. Québec’s largest real estate broker network, RE/MAX Québec rigorously implemented governmental guidances, closing its offices and scaling down its operations as a way to contribute to the collective effort.

To support its network’s 4,107 agents during this slowdown in business, RE/MAX Québec has decided to suspend royalty fee payment for April.

“We wanted to provide tangible support and some relief to all of our team members, who work hard to offer clients exceptional service and expertise. Although these are difficult circumstances, our agents remain available to serve their clients, many of whom have sold their property and must find new housing,” said Pierre Titley, President of RE/MAX Québec.

RE/MAX Québec encourages the public to follow government guidelines and keep house hunting by visiting its website.

Technological tools make it possible for agents to continue to perform tasks, such as real estate transactions, without meeting clients in person.

About RE/MAX Québec
With over 4,107 agents across 146 offices, RE/MAX puts Québec’s biggest sales force at your disposal. RE/MAX agents represent 19% of Québec’s real estate agent pool and account for 42% of the total market share. There are over 120,000 RE/MAX agents in nearly 100 countries worldwide. For 33 years, RE/MAX has been supporting Opération Enfant Soleil, a non-profit organization that raises funds to help sick children across the province. Since 1988, RE/MAX has raised over $25 million to support the development of high-quality pediatric care for all children in Québec.

Visit RE/MAX Québec for more information.

For more information, please contact:

Christella Massimo
Massy Forget Langlois Public Relations
Cell. : 514 531-1264
cmassimo@mflrp.ca

Jessica Lavoie
RE/MAX Québec Inc.
O. : 450 668‐7743 or Cell. : 514 826-0070
jessica.lavoie@remax‐quebec.com



March 23, 2020

Dear customers,

RE/MAX Québec business offices will close their offices until April 13, 2020, following Premier Legault's government announcement to close non-essential businesses and companies.

RE/MAX Québec invites you to continue your real estate procedures by visiting our website.

Do not hesitate to contact your RE/MAX broker! They are there to help you and answer your questions, even from a distance!

RE/MAX Quebec



March 18, 2020

Dear customers,

As a result of the current situation concerning COVID-19, RE/MAX Québec is requesting clients and brokers to postpone open houses. We would like to reassure our clients, brokers, partners and employees that we are closely monitoring the situation, and we are taking every measure possible to ensure the health and safety of all.

Consequently, we are temporarily removing the open house section of our website.

Thank you for your understanding!

RE/MAX Quebec



March 17, 2020

Dear customers,

While we must all respond to the growing threat posed by the spread of COVID-19, the RE/MAX network is taking the situation very seriously and will adapt its actions based on government recommendations. In particular, we have set up a special management unit that meets every day to make the best decisions in your common interest.

Priority: Your Needs and Safety!
We would like to inform you of the measures we have implemented to meet the needs of each of you while ensuring your health and safety as well as those of brokers.

First of all, we wish to inform you that our agencies offer STRICT minimum limited access only in order to contribute to the social and moral effort to limit the spread of the virus. Rest assured that our brokers will continue to work as efficiently as possible, taking into consideration the constraints associated with this exceptional situation. We already have the necessary infrastructure, work tools and technology to work effectively, such as videoconferencing, electronic signature, email and electronic document management to support you in your transaction based on your concerns. Contact your broker before visiting any agency.

Preventive Measures and Action Plan
The issue of property visits and customer meetings is the subject of particular attention within our network. RE/MAX has taken all necessary steps to limit meetings and visits only to those that are essential, as strongly recommended by the government.

In the event that a meeting needs to take place, we have provided our brokers with a series of safety instructions to implement:
  • Our brokers will adopt strict health rules in accordance with those recommended by the authorities (avoid handshakes, keep a minimum distance of two meters, do not touch any objects during a visit, clean door handles before and after, etc.)
  • Limit meetings to the minimum number of people
  • And, of course, all present must respond negatively to the following two questions:
    • Have you travelled outside of Canada in the past two weeks?
    • Have you or have you had flu-related symptoms (fever, cough, difficulty breathing) in the past two weeks, or have you been in contact with someone with or experiencing these symptoms?

In closing, given the importance of this situation in Quebec, we reiterate that we take this unprecedented situation very seriously. All recommended actions are taken to prevent further spread of the virus.

Everyone’s safety is our priority. Together, let’s take care of all of us.

Don’t hesitate to contact your broker, they are there for you!!

Sincerely,

RE/MAX Quebec