With Integri-T, carry out your transaction without worrying about the consequences of latent defects.

What is the Integri-T plan?

The Integri-T plan is a guarantee offered to buyers or sellers who want to protect themselves against latent (hidden) defects when buying or selling a property. This unique guarantee, exclusive to RE/MAX, provides you with financial protection in the event of a claim.

If latent defects are discovered, the Conciliation Department handles the claims and makes it possible for the parties to avoid court proceedings, saving you legal fees, insurance adjuster's fees and time.

You have purchased a property covered by the Integri-T guarantee?

Good news! Your purchase is protected against latent defects and you benefit from considerable advantages!

You have access to a fast, free conciliation service in the event of a claim for a latent defect.

The building is guaranteed against latent defects for 2 years, up to a maximum of $40,000.

Details of the guarantee – Protected property


The buyer is protected in the event of latent defects, up to a maximum of $40,000, for a period of 2 years following the deed of purchase.

In the event of a claim for a latent defect, buyers are fully covered by the guarantee, up to a maximum of $40,000, for a period of 2 years, following the deed of purchase.

Coverage examples

  • Roof, attic, insulation
  • Building envelope
  • Foundation, wall
  • Interior and exterior finishes, sub-floor
  • Doors and windows
  • Electricity, plumbing, heating, ventilation
  • Water seepage, mould, premature wear and tear of materials
  • Heat pump

To file a claim, the buyer must immediately call 1-800-956-7526 or send an email to garantiehabitation@prov.acq.org. Your claim will then be processed.

Upon receiving your claim, we will examine your file and a consultant will contact you as promptly as possible.

Once your file is opened, a conciliator is appointed—a member of the Ordre des technologues professionnels du Québec.

The conciliator has the responsibility of hearing the submissions of each party and conducting any investigations or inspections that he/she considers necessary to determine the admissibility of the claim and the nature of the work to be carried out. To do so, full access to the building must be granted to this conciliator.

For any questions regarding the Integri-T plan, you can write to info@integri-t.ca or garantiehabitation@prov.acq.org or call 1-844-787-3450.